Privacy Policy

1. Information Provided by Students

• Account Details: Your name, email address and, if provided, mobile number.
• Profile Details: Your profile photo, suburb, state and postcode, education, work experience, areas of professional interest and CV.
• Personal Information: Your residency status, year of birth, mode of transport, whether you are of Aboriginal or Torres Strait Islander origin, and whether you are studying at another tertiary institution.
• Program Records: Contact requests, the vacancies you are linked to, and any placement, contract and extension details.

2. Information Provided by Employers

• Contact Details: Your name, position, email address, phone number and photo.
• Organisation Details: Your organisation’s name, website, industry, address, logo and branches.
• Program Records: Vacancies, documents you upload, contact requests and placement records.

3. Information Collected When You Use the Hub

We keep sign-in records and a log of actions taken in the Hub (for example, sending or accepting a contact request) for security purposes and to resolve disputes.

4. Sensitive Information

Whether a student is of Aboriginal or Torres Strait Islander origin is sensitive information. We ask so we can connect students with relevant programs and opportunities, and only collect it with the student's consent when they answer the question in their profile. It is visible only to UniWorks staff and is never shown to employers.

5. How We Collect Information

Almost all information is collected directly from you when you register, complete your profile or use the Hub. If you sign in with Google, Google provides us with your name and email address. An employer may add details about a student when recording a placement or requesting a contract extension.

1. Purposes of Use

We use personal information to:

• run your account and the Hub, including matching students with vacancies by interest area and location, contact requests, placements, contracts and extensions;
• approve employer accounts and keep the Hub safe, including checking that profile photos are appropriate;
• send emails about your account and activity, such as a new contact request or a placement update;
• report on how the Program is used, in aggregate; and
• consider students for other roles through CS Executive Group's recruitment services.

2. Disclosure to Employers

• Before a Contact Request Is Accepted: Employers approved on the Hub can see a student’s first name, photo, suburb and state, education, work experience and areas of professional interest.
• After a Contact Request Is Accepted: The student’s last name, email address, mobile number and CV are shared with that employer only.
• Never Shared with Employers: Residency status, year of birth, mode of transport, Aboriginal or Torres Strait Islander origin, and other tertiary study.

3. Disclosure to Students

Students can see the name, logo and vacancy details of employers who contact them, and the name and position of the employer contact who sent the request.

4. Access by CS Executive Group

• UniWorks Staff: Authorised staff can see all information in the Hub to run the Program. Access is limited by role and staff actions are logged.
• Recruitment Database: UniWorks staff may transfer a student’s profile and CV to CS Executive Group’s recruitment database, to consider the student for other roles.

5. Service Providers & Overseas Disclosure

We use the following providers to run the Hub. They handle personal information only on our instructions.

• Supabase: Stores the Hub’s database and files, including photos and CVs, in Sydney, Australia.
• Resend (United States): Sends the Hub’s emails, and therefore receives your name, email address and the content of each email.
• Google (United States): Provides Google sign-in if you choose to use it. Google Gemini checks uploaded profile photos for a clear face and inappropriate content.
• Website Hosting: Our hosting provider processes requests made to the Hub.

As some of these providers are located overseas, personal information may be accessed from or stored in the United States.

6. No Sale of Personal Information

We do not sell personal information, and we do not use it for third-party advertising.

1. Data Security

The Hub is served over HTTPS, access to data is controlled by role at the database level, and changes made by staff and employers are recorded in an audit log. No system is completely secure. If a data breach is likely to result in serious harm, we will notify you and the Office of the Australian Information Commissioner as required by law.

2. Cookies

The Hub uses cookies only to keep you signed in, and stores your "Remember me" choice in your browser. We do not use advertising or analytics cookies.

3. Retention & Deletion

We keep your information while your account is open. If you ask us to close your account, we will delete or de-identify your information, except records we must keep by law or for an active or recent placement, such as contracts.

4. Access & Correction

You can view and update most of your information in your profile or account page. To request a copy of the information we hold about you, correct something you cannot edit, or close your account, contact us using the details below. We will respond within 30 days.

5. Enquiries & Complaints

Contact our Privacy Co-ordinator at admin@uniworks.com.au or on (03) 9516 0100. We will respond to a complaint within 30 days.

6. Changes to This Policy

We will update this page if the way we handle personal information changes, and notify you by email of significant changes. Refer also to our Terms of Use.